Let me help you -- Pieter

The case of the slow IE9 – Golden Bar

pieter — Tue, 17 Jan 2012 12:55:06 +0000

Since several weeks I noticed that when downloading files from the internet, after clicking a file to download – it took up to a minute before the “Open/Save/Cancel” golden bar appeared.
Very frustrating if you quickly want to download something.

The first troubleshooting step was to launch Internet Explorer 9 without any add-ons using “iexplore –extoff”. Internet Explorer reported it was running without add-ons:

After testing, the problem still occurred, it took exactly 54 seconds between the moment you clicked a file to download and the moment the dialog would appear:

Now it was time to start Procmon, I downloaded the latest version from http://live.sysinternals.com and started a new process monitor session and limited the process to “iexplore.exe”

Shortly after capturing the events I initiated a download in Internet Explorer 9, just after the download dialog to appear I stopped capturing events.

I could see some delays in the trace but at first it wasn’t obvious what was causing them. After browsing through the events I noticed several references to UNC locations:

As you can see in the picture above, Internet Explorer was trying to reach my Mediacenter PC.
My mediacenter wasn’t powered on and therefore a “BAD NETWORK PATH” was logged. However – my main question was “Why is Internet Explorer looking for these locations at all?”

The default download folder for IE9 is a folder on my local drive, therefore I was wondering why IE9 was looking in places I – probably – previously downloaded files to.

A quick search through the Windows Registry didn’t reveal this information to be stored anywhere. That’s when I had a look in the “Download History” in IE9, you can access this by hitting CTRL-J. In my case it took another 54 seconds before the download history dialog to appear. This is where I could see the references to my Mediacenter PC.

After clearing the list I tested the download functionality and this time it the golden bar would appear immediately.
Thanks to Procmon we now know that IE9 tries to reach to previous download locations, including UNC locations to unreachable machines.

Another case closed thanks to Procmon.

Windows Setup cannot locate a valid hard drive to store temporary installation files

pieter — Tue, 22 Nov 2011 18:04:47 +0000

Solve this by either:

- Assign the destination drive/partition a driveletter

- Change the destination drive/partition driverletter to something else (this solved it for me)

E.g.

Windows Phone 7 with Mango – Facebook chat not working?

pieter — Mon, 01 Aug 2011 08:30:23 +0000

Follow these steps in order to enable Facebook chat on your WP7 device with mango:

Go to http://profile.live.com
Log in using your PRIMAIRY Live account. This is the account you entered when initially setting up your phone. Find this on your phone by going to Settings / Email+accounts, it’s the account listed as “Windows Live“.
On the left side, hit manage and connect facebook.
Grab your phone and go to Settings / Email+accounts, press and hold your Facebook and primiary Live ID and choose Synchronise.
On your computer, go to facebook.com, log in and scroll all the way down. On the bottom you can change the display language used for facebook, change this to ENGLISH US.
Grab you phone, go to messaging and enjoy facebook chat!

Please leave a reply whether it worked or not.

Have Windows Explorer remember explorer Window setting (e.g. Preview Pane size)

pieter — Tue, 24 May 2011 14:23:45 +0000

When closing a Windows Explorer window, the next time you open it the size of the preview pane isn’t remembered. Frustrating?

The solution is simple.

Resize the window and preview pane just like you want to have it
Hold CTRL-SHIFT on your keyboard while closing the explorer window (e.g. clicking the little X on the upper right corner)

Next time when you launch explorer you’ll see that the settings are remembered!

Use Bing maps navigation on Windows Phone 7

pieter — Thu, 27 Jan 2011 13:30:03 +0000

When you are in bing maps and you hit the search button, does the phone brings you to Bing Maps in internet explorer?

Change these settings on your Windows Phone 7 in order to use Bing Maps navigation:
Go to Settings/Region and Language, change the last option “Browser & Search language” to “English United States”.

From now on you can use the search button in maps and enter a street address or postcode (for postcodes make sure you don’t use spaces)

en Settings/Region and Language, verander onderaan je “Browser & Search language” naar “English United States”.

Windows Phone 7 gives you a “Attention required. Press here” after marketplace download

pieter — Tue, 07 Dec 2010 18:30:54 +0000

Did you get “Attention required. Press here” followed by a “ connect to a wifi network or your PC to complete the download”?

Recently I’ve purchased a game from the Windows Phone 7 marketplace. After it was succesfully downloaded, I couldn’t find the game in my “Xbox Live Games” section of the phone.

When going back into the marketplace using my phone and searching for the game, selecting it and pressing “Check install”, I noticed the game was stuck at “100% downloaded”.

The solution:

1) Make sure you are connected to WiFi or via USB to your computer with Zune software
2) Press and hold the download indicator for the game or app (which is stuck at 100%) and a menu will appear which gives you a “Retry” option. Select retry and if you’re lucky – it will go OK this time.

Please leave a reply if this helped you!
Good luck!

Windows 7 setup is very slow

pieter — Thu, 07 Oct 2010 10:08:25 +0000

During a Windows 7 installation I noticed every step, including “Setup is starting”, would take minutes to complete.

After I while I found that in the BIOS a setting was present that showed my machine to have a Floppy A: drive – which is not the case.

I disabled the A drive in the BIOS and afterwards Windows 7 Setup was fast again.
Hope it helps – let me know if it does in your case!

Windows Update gives you a 0x8024D007

pieter — Thu, 16 Sep 2010 09:36:03 +0000

I’ve been asked to fix a computer that seemed to have a lot virusses. One rootkit preventing internet access to the Windows Update server. I fixed this using TDSSKILLER

After this I could at least visit http://update.microsoft.com but received a 0x8024D007 error.
To fix this:

1) Open the registry (start/run/regedit) and browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wuauserv

2) Right click wuauserv in the left pane and select “Permissions” make sure you have:

- System at FULL CONTROL
- Administrators at FULL CONTROL

(if you mis these entries you can add them using the add button).

3) Now using the same registy editor browse to:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost

4) Right click Svchost in the left pane and select “Permissions” make sure you have:

- System at FULL CONTROL
- Administrators at FULL CONTROL

Close the registry editor

5) Download the latest Windows Update Client using this link
Leave me a quick reply if it helped you, good luck!

How to get the latest XPERF toolkit (WPT)

pieter — Fri, 04 Sep 2009 15:20:32 +0000

The Win7 RTM SDK is out, and with it the latest public version of Windows Performance Toolkit (which contains XPERF).

The SDK is huge but the lightest way to get WPT is to:

1) Launch the installer from here: http://www.microsoft.com/downloads/details.aspx?FamilyID=c17ba869-9671-4330-a63e-1fd44e0e2505&displaylang=en

a. Note this is the “web” installer which only downloads the components that you choose to install

2) Choose to install the Development Win32 Tools

3) Find the wpt installer MSI’s (wpt_xxx) under C:\Program Files\Microsoft SDKs\Windows\v7.0\Bin

Upgrade Linksys WPS54G (v2) firmware

pieter — Mon, 02 Mar 2009 16:36:17 +0000

I’m using a Linksys WPS54G Version 2 wireless printserver. Although according to the Linksys Support page this product doesn’t exist (only the version 1 does), it’s a crappy device but sometimes does the job.

The hardware information for this product is as follows:

Hardware ID:05004A8C3C
Firmware Version:6051
MAC Address:00-14-BF-XX-XX-XX
Protocol ID:800E
Default Name:LK6DD399
Server Name:PRINTSERVER

I’ve read some on the web that firmware for version 1 also should run on version 2.
I also tried the webinterface but couldn’t upgrade to a newer firmware version 6051, it gave me a “Upgrade fail”. Then I started the BiAdmin Management Utility, which can be downloaded from the Linksys Site.

The util gave me this info, notice the FIRMWARE VERSION 6050:

Then I hit the upgrade symbol (the chip symbol) and entered the password (which by default is “admin”).
The util gave me the option to select the interface to use, which wasn’t too much:

Whatever I entered, after pressing “OK” I got a nice “Access to the target is in failure”…. thanks for the great software Linksys – a Cisco company!
Running the software as an administrator didn’t solve the issue. I realised that it could have something to do with my OS, being win7 beta.

After settings the program compatibility mode to Windows XP SP3:

And restarting the program as an administrator, the interface dialog finally gave me something usefull:

After selecting an interface, I could select an image file to upload to the device. At some stages I had to wait over 15 seconds before the interface responded again so take some time for this operation

The util gave me some information about the selected (new) firmware:

After pressing OK:

Afterwards, the information box showed the new firmware number:

Please keep in mind that this device doesn’t connect to your wireless network if a network cable is plugged in.

Hope this guide helped some of you, please leave a reply if it did or not